1. Check your login details
Your login username will be your personal email address. Only users registered as admins can access the organisation’s portal.
2. Reset your password
If you’ve forgotten your password or it isn’t working, use the Forgot Password link on the login page to reset it. Follow the instructions in the email to create a new password.
4. Troubleshooting tips
- Clear your browser cache and cookies.
- Try using a different browser.
- Make sure you’re using the latest version of your browser.
Contact us
If you have any further questions or need extra support, please use the Contact Us option below to get in touch with our team.